Privacy Policy

Xidelity Labs Limited (“Xidelity Labs”, “we”, “us” or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use our platform, products and services.

By accessing or using the Xidelity Labs platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following categories of personal data:

• Full name, email address, phone number and residential address
• Date of birth and nationality
• Account login and security information
• Transaction history and investment activity
• IP address, device type, browser type and usage data
• Identity verification and KYC documents where required
• Communications between you and Xidelity Labs

2. How We Use Your Information

Your personal data is used for the following purposes:

• To create, maintain and manage your Xidelity Labs account
• To process deposits, withdrawals and investment transactions
• To verify your identity and comply with regulatory obligations
• To detect and prevent fraud, money laundering and other financial crime
• To provide customer support and resolve disputes
• To improve our platform, products and services
• To send important service, security and regulatory communications

3. Data Protection and Security

We use industry-standard security measures including encryption, firewalls, access controls and secure servers to protect your personal data against unauthorised access, loss, misuse or alteration.

4. Data Sharing

Xidelity Labs does not sell or rent your personal data. We may share your information with trusted third parties only when necessary, including:

• Payment processors and blockchain infrastructure providers
• Identity verification and compliance partners
• Cloud hosting and technology providers
• Legal, regulatory and law enforcement authorities where required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, enhance user experience, monitor platform usage and detect security threats. You may control or disable cookies in your browser settings, however some features of the platform may not function correctly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data in certain circumstances
• Object to certain types of data processing
• Withdraw consent for marketing communications

7. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes and enforce agreements. When data is no longer required, it is securely deleted or anonymised.

8. If You Do Not Provide Required Information

If you do not provide certain required information or request deletion of essential data, we may be unable to open, maintain or operate your Xidelity Labs account.